John Charcol – our promise

At John Charcol, we understand that checking to see if you have the best mortgage can be somewhat of a drag – let alone when you come to the end of a deal and get put on a standard variable rate (SVR). That’s why, when you transact with John Charcol, we promise to monitor your mortgage rate for life, to ensure you always have the most suitable deal for you. And, even if your financial circumstances change during your initial rate period, the John Charcol Promise ensures we will always try to help arrange the best product for you.

• That’s a lifetime of liaising with solicitors and valuers that we will do for you.
• That’s consistently getting the best value from your largest financial commitment.
• That’s a promise.

Making sure you get the best value – always

If we’ve arranged a mortgage with a special introductory rate, be that a fixed or a variable, we’ll make sure we check out the market a few months before the special rate comes to an end – and get in touch if we think you’d be better off with another product. That could be over 18 months from now, three years or five years. Whatever your introductory offer period, we promise to remember, and we promise to let you know if you could be saving.

The John Charcol Promise gives total peace of mind, enabling you to:

• Choose your mortgage with the benefit of expert advice
• Take advantage of introductory rates, knowing we’ll tell you if there are better deals available whenever the initial offer ends
• Be confident throughout the lifetime of your mortgage, because we will regularly review your rates and get in touch if we think you could benefit from a different product
• Contact a John Charcol expert should your circumstances change or you feel there are new products from which you could benefit.

Whichever mortgage we arrange for you, we promise to regularly check your rates for the lifetime of your mortgage – which means that you never need worry about it again.

 

 

John Charcol is a trading style of Towergate Financial (West) Limited which is authorised and regulated by the Financial Services Authority. Registered in England No. 02292688. Registered office: Towergate House, Eclipse Park, Sittingbourne Road, Maidstone, Kent ME14 3EN. Telephone: 0844 346 3711.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY DEBT SECURED ON IT.