How Do I Register?
Q: How do I register from property auction details?
A: Registering with UK Auction List for full property auction details is quick and easy. Simply click on the REGISTER button, select your subscription and fill in the registration details. Please ensure you provide your email address where requested as this is your USERNAME and you won't be able to log in without it.
We advise to only search for properties on our website itself, as this shows the most up to date information. By searching for auction property in a particular location, via Google or a similar search engine, the results sometimes display tagged pages from our website, invariably from past auctions (which unfortunately we cannot do anything about as Google displays what it wants!). If you find a property via a search that you put into your search engine, always check on our actual website www.ukauctionlist.com and search for the same property, to ensure that it is a current property for auction, BEFORE YOU REGISTER.
Also worth noting is that properties are sometimes sold prior to auction and we recommend that you check with the auctioneer prior to the auction. OCCASIONALLY, some of the auction houses don't release their catalogues or lots in a PDF format, so we are unable to add them to our database, however we always add their details to our AUCTIONEER CALENDAR so you can link to their website and view their listings.
Q: How much does it cost to register?
A: UK Auction List is a Membership subscription website. As a subscription, your monthly or three monthly payment recurs automatically until you choose to cancel the service - a bit like a gym membership, or magazine subscription.
Monthly subscriptions to our property auction service are currently £9.95. Our three-monthly subscriptions are £19.95. Payment includes all applicable VAT. These are set up as automatically recurring payments processed every month or three months until you cancel your subscription. If you only want the service for the initial month or three month period, then you need to ensure that you cancel a day or two prior to the next billing date otherwise your membership continues and another payment will be debited.
If you have been a member for a few months or longer and do not require the service, then the same applies. Once you cancel, your membership to UK Auction List will expire at the end of your one-month or three-month period, and thereafter you will not be allowed access to your member's area.
Please note that we do not send you reminders about your renewal payment date, so please keep a note yourself of the date that you registered, and when your recurring payments are due. You can view your Orders and download invoices within your Member's area.
Q: How long do I have to register for?
A: The minimum subscription term is one month assuming that you cancel before your next payment is to be processed. The subscription renews automatically, so make sure you cancel prior to the next billing date if you only want your subscription for the initial one or three months.
It’s worth noting that the majority of property auction houses close in August and from mid-December to early January, so few properties are uploaded during this period. Catalogues at the beginning of each new year, start to be released from mid January, so best to keep checking back to see if there are any properties of interest, before you register.
Q: Are there any other fees or commission?
A: No, the only payment is the monthly or three-monthly subscription fee, which is inclusive of VAT, and recurs automatically until cancelled.
Q: How do I pay?
A: We accept all cards except SOLO and MAESTRO. Complete the payment process in the registration area.
Q: Is it safe to use my credit/debit card online?
A: When completing your subscription, you will be taken into a secure area which is managed by Opayo who employ the most sophisticated online trading system available. We do not hold your card details on our own platform. All transactions that take place are encrypted between your browser and the Opayo server. Nobody is able to access your full credit card details.
Q: Can I get a refund at any time?
A: We only offer refunds in exceptional circumstances. We do not refund people who claim that they have not logged on to the site due to not receiving a username or password as you personally create these during registration, plus we provide a reminder facility. We do not offer refunds for non-cancellation of subscription. It is clearly stated during the payment process that this is a recurring subscription, and payment will continue on a monthly or 3 monthly basis until cancelled by you. If you only want the service for the initial 1 month or 3 month period and no longer, then you need to ensure that you cancel prior to the next billing date otherwise your membership continues.
Q: How do I cancel my account/subscription?
A: Cancelling your account/subscription is simple. Go to the 'My Account' area within your Members homepage. At the bottom you will see a link entitled 'cancel subscription'. Your subscription will be cancelled automatically and no further payments will be debited from your account. You will receive an email informing you of your cancellation and advising that you will retain access to your member’s area for the remainder of your subscription We also ask you to keep this email safe, as it your proof of cancellation and if you can't locate the email within 24 hours of cancelling, to check your Junk Folder, and if it's not in there, to call us as immediately, to verify your email address and confirm that your account has been cancelled.
Please note that the only way to cancel is via your Account page in the Member’s Area. As soon as you cancel your subscription, your recurring payment is automatically cancelled as well.
BEFORE YOU REGISTER....
As already mentioned above, searching for auction property in a particular location via Google or a similar search engine, the results sometimes display tagged pages from our website. These are from past auctions and you will not be able to view these tagged pages on our actual website if the properties are from auctions that have taken place over 6 weeks ago.
If you find a property via a search on a search engine, always check on our website www.ukauctionlist.com for the same property before you register and make sure that it's a current property for auction. And remember that the majority of auction houses close in August and from mid-December to early January, so few properties are uploaded during this period. Catalogues at the beginning of each new year, start to be released from mid January, so best to keep checking back to see if there are any properties of interest, before you register.