Q: How do I register for property auction details?
A: Registering with UK Auction List is quick and easy. Just click "REGISTER," choose your subscription, and enter your details, including your email (which will be your username). You can pay via Credit Card, Apple Pay, or Google Pay. Your subscription renews monthly or quarterly until you cancel.
For the most up-to-date info, search directly on our website. Google results may show outdated listings. Always double-check that the property is in our current database before registering.
Note: Properties may sell before the auction, so check with the auctioneer. Some auction houses don’t provide PDF catalogues, but we add their details to our Auction Calendar and Auctioneer Directory with links to their site.
Q: How much does it cost to register?
A: UK Auction List is a subscription service with automatic renewals. Monthly subscriptions are £9.95, and three-monthly subscriptions are £19.95. Payments are processed by STRIPE and will recur until you cancel. (If you registered before February 2024, your payments are still processed by OPAYO).
To stop future payments, cancel at least a day or two before the next billing date. Your membership will automatically end at the close of your current billing period.
We don’t send renewal reminders, so please keep track of your registration date and payment schedule. You can view your orders and download invoices in your Member's area.
Q: How long do I have to register for?
A: The minimum subscription term is one month. To avoid automatic renewal, simply cancel before your next payment is due.
Most auction houses close in August and from mid-December to early January, so fewer properties are available during these times. New catalogues start to release mid-January, so check back for new listings before registering.
Q: Are there any other fees or commission?
A: No, the only payment is the monthly or three-monthly subscription fee, which recurs automatically until cancelled.
Q: How do I pay?
A: Debit Card/Credit Card/Apple Pay/Google Pay. Complete the payment process in the registration area.
Q: Is it safe to use my payment method online?
A: We don’t store your card details. All transactions are securely encrypted between your browser and the Opayo server - or STRIPE if you registered after February 22, 2024- ensuring your payment info is safe.
Q: Can I get a refund at any time?
A: Refunds are only given in exceptional cases. We do not refund for issues like not receiving a username or password, as these are created during registration, and reminders are available.
Refunds are also not given for failure to cancel your subscription. It’s clearly stated during Registration and in our FAQs that subscriptions are recurring and will continue until you cancel. To stop payments after the first month or three, simply cancel before the next billing date.
Q: How do I cancel my account/subscription?
A: Cancelling your subscription is easy. Simply go to 'My Account' on your Members homepage and click the 'cancel subscription' link at the bottom of the page. Your subscription will be cancelled, and no further payments will be taken. You'll get an email confirming your cancellation and access to your member area will continue until the end of your current period.
Keep the confirmation email as proof of cancellation. If you don't receive it within 24 hours, check your Junk Folder or contact us to confirm your cancellation.
Remember, the only way to cancel is through your Account page.
BEFORE YOU REGISTER....
When searching for auction properties via Google or other search engines, you may see old listings from past auctions. These are usually outdated and will not longer be for sale if the auction was over 6 weeks ago.
Always check our website at www.ukauctionlist.com for current listings before registering. Remember, most auction houses close in August and from mid-December to early January, so fewer properties are listed during this time. New catalogues typically start in mid-January, so keep checking back for fresh listings.